Return Policy

Belltowersalonspa.com stands by our products and strives to ensure that all of our customers are satisfied with their purchases. In order to receive a return/exchange, any items returned/exchanged at Belltowersalonspa.com must be purchased through Belltowersalonspa.com.

 Belltowersalonspa.com can only issue returns/exchanges for unopened or unused* from Belltowersalonspa.com.


 *Product container not less than 50% full 

 Belltowersalonspa.com offers a guaranteed return on products (unless marked final sale) made within 30 days from the date of receipt of product and with original sales order confirmation number. 

 100% refund will be credited to the original source of payment if return is made within 30 days from the date of receipt. 

 Exchanges for unopened or gently used products are guaranteed for up to 60 days from the date of receipt of product and with original sales order confirmation number. 

 If unopened or gently used products are returned/exchanged after 60 days from the date of receipt of product, Belltowersalonspa.com will issue a credit of 50% total sale price in the form of a Bell Tower Salon Spa gift card.

 Belltowersalonspa.com does not cover shipping costs for general returns; however, if you received the wrong product and/or a defective product, please email shop@belltowersalonspa.com to request a return shipping label at no cost. 


 Please mail all returns/exchanges to:

 Bell Tower Salon Spa

ATTN: ECOMMERCE

18 State Hill Road

Wyomissing, PA 19610

 

Refund/exchange processing can take up to 7-10 full business days, not including your bank's processing time. 

 If you purchased a product from Belltowersalonspa.com, you may return/exchange it in person at Bell Tower Salon Spa within 30 days from the date of receipt of product and with original sales order confirmation number.